News Releases

FRAUD ALERT! Imposter posing as a worker of the Canadian Propane Association

OTTAWA, March 18, 2022 – The CPA warns the public that information has been received of an individual identifying himself as a CPA employee and requesting residents sign a form and provide SIN numbers and driver licence information in the context of legal action about water tanks.

THIS IS A SCAM. If this happens to you, please report the incident to your local police immediately. The CPA does not send employees door-to-door or request personal sensitive information from the public.

Currently, the CPA is only aware of one incident that occurred in the area of Mississauga, ON.

If you suspect you have been contacted by someone saying they are working for the CPA:

  1. Gather all the information about the suspected fraud.
  2. Report it to the local law enforcement immediately so that the police in your jurisdiction are aware that a scammer is in your area.
  3. Report the incident to the Canadian Anti-Fraud Centre or the Competition Bureau. Contact the Fraud Reporting System(Canadian Anti-Fraud Centre) or call toll-free at 1-888-495-8501. You can also file a report of a misleading or deceptive marketing practice with the Competition Bureau using the online complaint form.
  4. If you provided any personal information, place flags on your accounts and check your credit report. Contact both of Canada’s national credit bureaus — Equifax Canada (see “Request a fraud alert”) and TransUnion Canada (see “Online Fraud Services”) — to order a free credit report immediately and ask that a fraud alert be put on your file.
  5. If the individual returns, call 911.

For more information on reporting fraud and scams in Canada, visit the Competition Bureau Canada website.


For further information, contact: 

Tammy Hirsch, Sr. Director, Communications and Marketing, 587-349-5876